Stop Losing Jobs to Missed Calls. Automate Your Plumbing & HVAC Business.
KraftAI builds AI-powered automations that answer every lead, book every appointment, and follow up on every estimate so you can focus on the work that pays.
How AI Automation Transforms Your Home Services Business
From the first phone call to the five-star review, KraftAI automates the busywork so you can focus on delivering great service.
Instant Lead Response
AI answers calls, texts, and web form submissions within seconds, qualifying the lead and booking the appointment before they call your competitor.
Smart Dispatching & Scheduling
Automatically assign the right technician based on skill set, location, and availability. Reduce drive time and fit more jobs into every day.
Estimate Follow-Up Engine
Most plumbing and HVAC estimates go cold because nobody follows up. Our AI sends timed reminders via text and email until the customer decides.
Review & Reputation Builder
After every completed job, trigger an automated review request. Filter unhappy customers to a private feedback form and route happy ones to Google.
The Results Speak for Themselves
0
More Booked Jobs
Home service companies using AI follow-up convert three times more estimates into booked work compared to manual outreach.
0
Average Lead Response
Speed-to-lead matters. Our automations respond to new inquiries in under 30 seconds, 24 hours a day.
0
Fewer No-Shows
Automated appointment confirmations and day-of reminders cut no-show rates nearly in half.
How It Works
What does the audit look like?
We start by mapping every step of your current customer journey: where leads come from, how they get answered, who sends the estimate, and what happens after. This audit is free and usually takes one 30-minute call. By the end, you will have a clear picture of exactly where jobs are falling through the cracks.
How do you build the automations?
Once we know where the gaps are, our team designs custom workflows that plug directly into the tools you already use, whether that is ServiceTitan, Housecall Pro, Jobber, or even just Google Calendar and a spreadsheet. We handle all the setup, testing, and integration. You do not need to learn new software or change how your techs work in the field.
What happens after launch?
After your automations go live, we monitor performance for the first 30 days and fine-tune response messages, timing, and routing rules based on real data. You get a dashboard that shows exactly how many leads came in, how many were booked, and how much revenue the system influenced. We stay on as your automation partner with ongoing support and optimization.
Step 1: What does the audit look like? — What does this involve?
We start by mapping every step of your current customer journey: where leads come from, how they get answered, who sends the estimate, and what happens after. This audit is free and usually takes one 30-minute call. By the end, you will have a clear picture of exactly where jobs are falling through the cracks.
Step 2: How do you build the automations? — What does this involve?
Once we know where the gaps are, our team designs custom workflows that plug directly into the tools you already use, whether that is ServiceTitan, Housecall Pro, Jobber, or even just Google Calendar and a spreadsheet. We handle all the setup, testing, and integration. You do not need to learn new software or change how your techs work in the field.
Step 3: What happens after launch? — What does this involve?
After your automations go live, we monitor performance for the first 30 days and fine-tune response messages, timing, and routing rules based on real data. You get a dashboard that shows exactly how many leads came in, how many were booked, and how much revenue the system influenced. We stay on as your automation partner with ongoing support and optimization.
AI Automation vs. Hiring More Staff: Which Is Better for Home Service Companies?
| Feature | AI Automation | Traditional / Manual |
|---|---|---|
| After-hours availability | 24/7/365 coverage | Business hours only or expensive answering service |
| Lead response time | Under 30 seconds | 5-60 minutes depending on call volume |
| Estimate follow-up | Automated multi-touch sequences over days/weeks | Sporadic, often forgotten |
| Review requests | Sent automatically after every job | Manual, inconsistent |
| Monthly cost | $1,500 - $4,000 | $3,000 - $4,500 (salary + benefits) |
| Scalability | Handles 10 or 1,000 leads identically | Needs additional hires as volume grows |
| Data & reporting | Real-time dashboard with conversion metrics | Manual tracking in spreadsheets |
Frequently Asked Questions
AI follow-up messages are written in your brand voice and personalized with the customer's name, service request, and address. Customers feel like they are talking to your office staff, not a robot. The system hands off to a real person whenever the conversation requires human judgment, such as complex diagnostics or negotiation on large jobs.
An AI answering assistant can pick up every after-hours call, collect the caller's information and urgency level, and either book a next-day appointment or escalate true emergencies to your on-call tech. This replaces expensive answering services and ensures you never lose a lead that calls at 9 PM.
Absolutely. AI dispatching is not just for large operations. Even a two-truck shop benefits from automated scheduling that considers technician location, drive time, and job type. The system prevents double-bookings and optimizes routes so your techs spend more time on the job site and less time on the road.
After a job is marked complete, the system waits a configurable period and then sends a friendly text asking the customer to rate their experience. If the rating is four or five stars, they are directed to your Google Business profile. If it is lower, they are routed to a private feedback form so you can resolve the issue before it becomes a public review.
Most of our home services clients invest between $1,500 and $4,000 per month depending on the number of automations and call volume. That is typically less than the cost of one part-time office employee and delivers significantly more consistent results. We also offer a pay-for-performance model for qualified businesses.
Yes. KraftAI integrates with all major home services platforms including ServiceTitan, Housecall Pro, Jobber, and FieldEdge. We use their APIs to pull job data, update statuses, and trigger automations without requiring you to switch software or manually enter information twice.
What Our Clients Say
“We were losing two or three jobs a week just from slow follow-up. Since KraftAI set up our automated estimate reminders, our close rate went from 30% to over 55%. I wish I had done this two years ago.”
Mike Dalton
Owner, Dalton Plumbing & Drain, Phoenix AZ
“The after-hours AI answering has been a game changer. We used to pay $800 a month for a call center that still missed leads. Now every call gets answered instantly and the appointments show up in our calendar automatically.”
Sarah Okonkwo
Office Manager, CoolBreeze HVAC, Dallas TX
“Our Google reviews went from 87 to over 240 in six months without us doing anything differently on the job. The automated review requests do all the heavy lifting and our average rating actually went up.”
James Petrov
General Manager, AllFlow Plumbing, Atlanta GA
Latest from the Blog
How Plumbers Automate Estimate Follow-Up to Close More Jobs in 2026
Most plumbing estimates never get followed up. Learn how AI-powered follow-up sequences are helping plumbers convert 50% more estimates into booked work.
Read moreThe Best AI Answering Service for HVAC Companies: What to Look For
HVAC companies miss up to 40% of incoming calls. Discover how AI answering services outperform traditional call centers for heating and cooling businesses.
Read moreHow to Get More Google Reviews for Your Home Service Business on Autopilot
Home service businesses with 100+ Google reviews win more local searches. Learn how to automate your review collection without annoying customers.
Read moreServing Home Services Businesses Across the US
We work with plumbing and HVAC companies in major metros. Find your city below.
Ready to Automate Your Home Services Business?
Get Started Today
Fill out the form below and our team will reach out to discuss your needs.